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Can I get a refund for my Male Partner Treatment Voucher?

Updated yesterday

We understand that plans can change! Here's what to know about our refund policy for the Male Partner Treatment Voucher:

You’re eligible for a refund if:

  • You request it within 24 hours of purchase, and

  • The male partner has not yet completed their consultation.

We’re unable to offer a refund if:

  • The 24-hour window has passed, or

  • The male partner has already submitted their intake form and completed the consultation.

Once the consultation is completed, we’re unable to issue a refund since the clinical service has already been provided.

If you believe you qualify for a refund or have questions, feel free to reach out to our team — we're happy to help!

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