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How to skip or pause my membership?

skip order, skip delivery, pause delivery, skip delivery, subscription

Updated this week

Step 1: Log into your account

  • Go to the Evvy website and log into your account.

  • You should be on the My Tests page

  • Scroll down to Your Subscriptions and click Manage Subscriptions.

    • Some customers may be asked to enter a verification code sent to their phone or email. This is for security and may not appear for everyone.

Step 2: Open your active subscription

  • On the Manage Subscriptions page, you will see Active Subscriptions and Inactive Subscriptions.

  • Under Active Subscriptions, find the subscription you want to change and click Manage This Subscription.

Step 3: Choose Skip or Reschedule

  • Skip

    • Click Skip to skip your next scheduled shipment.

    • A message will confirm the date you are skipping.

    • Click Yes, skip this order to confirm.

    • You can also click Unskip if you want to revert the skip.

  • Reschedule

    • Click Reschedule to move your order to a different date.

    • You can delay by 1 week, 2 weeks, or choose a specific date.

    • Your next order will ship on the date you select.

Timing

  • You must skip or reschedule at least 24 hours before your scheduled shipment.

  • Once your order is in Pending Shipment status, it cannot be skipped or rescheduled for that shipment.

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