Evvy Test and Membership Questions
Questions about what we test for, who can test, payment, and shipping issues
48 articles
Do you ship internationally?
What are the age restrictions on Evvy's test kits?
Can I take the Evvy test while pregnant?
Can men take any of Evvy's tests?
Can trans and non-binary people use any of Evvy's test kits?
I’m ordering Evvy in Canada, what should I expect?
What Evvy products am I eligible for based on my location?
2025 Holiday Availability
What bacteria and fungi does Evvy test for?
Vaginal Health Testing Do's and Don't + When to Test
How long is my Evvy test good for / when does it expire?
Where can I find my Vaginal Health Test kit ID?
Can I Swab on my Period?
What is your stance on data privacy?
Is Evvy CLIA, CAP, and CLEP validated?
Wait...what's my vaginal microbiome?
When should I test?
Can I discuss my results with my own doctor?
How long does it take to get results? / What is the turnaround time?
Does Evvy test for Mycoplasma genitalium?
How long should I wait to test after using a treatment?
What does Evvy's Expanded PCR Panel test for?
How is the Expanded PCR Panel different from Evvy’s current Vaginal Health Test?
Why PCR?
Will I need to take more than one swab to get Expanded PCR Panel results?
How to upgrade your Evvy Membership to include our Expanded PCR Panel
How do I access the initial results for my Expanded PCR Panel?
What is microbial load?
What is gram stain?
What is antimicrobial resistance (AMR)? Is it the same as antibiotic resistance?
If I test positive for an AMR gene, does it mean that medications within the associated antimicrobial class definitely won’t work for me?
When will my test ship?
Can I use insurance for Evvy?
Can I use HSA/FSA to pay for Evvy?
Is prescription treatment included in the price of the Evvy test?
What should I do if I sent my sample in before activating my test?
My sample has been stuck in transit - what do I do?
How do I send my test kit back to the lab?
How do I manage or cancel my Test Order or Membership?
What are the benefits of a membership?
Why do you recommending testing every 3 months via Membership?
How to cancel my membership? And when is the deadline to cancel my membership before my next shipment?
How do I manage or cancel my Care Order or Subscription?
How to skip or pause my membership?
What if I don't see the option to "Manage Subscriptions" from my account page?
What should I do if I forgot my password?
How to update my credit card?
How do I update my address?