Step 1: Log into your account
Go to the Evvy website and log into your account. After logging in, you’ll be on the My Tests page.
Scroll down to Your Subscriptions and click Manage Subscriptions.
Some customers may be asked to enter a verification code sent to their phone or email. This is for security and may not appear for everyone.
Step 2: Access Payment Methods
On the subscription page, look for the tabs on the right-hand side:
View Your Next Order
View Upcoming Orders
View Previous Orders
Manage Subscriptions
Address and Payment Details
Logout
Click Address and Payment Details.
Click Manage Payment Methods.
Step 3: Update your credit card
You can either Add a Payment Method or Edit a Payment Method.
Enter your updated credit card information.
Choose your billing address:
Use my current address as the billing address – if your billing address is the same as your shipping address.
Enter a different billing address – if your billing address is different.
Optionally, select Update all of my subscriptions to use this payment method to apply it across all subscriptions under your account.
Click Save Changes.
Timing: When to update your credit card
You will receive an email from Evvy a few days before your next shipment, letting you know your next test is shipping soon.
The email includes a link to access your account at evvy.com/account, where you can click the Manage Membership button to update your payment method.
You must update your payment method at least 24 hours before your next scheduled shipment is processed.
Important: Once an order has been charged, you cannot update the payment method for that order. Evvy cannot refund and charge a different credit card for orders that have already been processed. Updates will only apply to future shipments.