Evvy Test and Membership Questions
Questions about what we test for, who can test, payment, and shipping issues
48 articles
What bacteria and fungi does Evvy test for?
Is Evvy CLIA, CAP, and CLEP validated?
Wait...what's my vaginal microbiome?
When should I test?
How long is my Evvy test good for / when does it expire?
Can I discuss my results with my own doctor?
What is your stance on data privacy?
How long does it take to get results? / What is the turnaround time?
When does my Evvy test expire?
Does Evvy test for Mycoplasma genitalium?
Where can I find my test ID?
How long should I wait to test after using a treatment?
What does Evvy's Expanded PCR Panel test for?
How is the Expanded PCR Panel different from Evvy’s current Vaginal Health Test?
Why PCR?
Will I need to take more than one swab to get Expanded PCR Panel results?
How to upgrade your Evvy Membership to include our Expanded PCR Panel
How do I access the initial results for my Expanded PCR Panel?
What is microbial load?
What is gram stain?
What is antimicrobial resistance (AMR)? Is it the same as antibiotic resistance?
If I test positive for an AMR gene, does it mean that medications within the associated antimicrobial class definitely won’t work for me?
When will my test ship?
Can I use insurance for Evvy?
Can I use HSA/FSA to pay for Evvy?
Is prescription treatment included in the price of the Evvy test?
What should I do if I sent my sample in before activating my test?
My sample has been stuck in transit - what do I do?
How do I send my test kit back to the lab?
What should I do if I forgot my password?
How do I manage or cancel my Test Order or Membership?
How do I manage or cancel my Care Order or Subscription?
What if I don't see the option to "Manage Subscriptions" from my account page?
How do I manage or cancel my Evvy Complete Probiotic subscription?
How to update my credit card?
How to skip or pause my membership?
How do I update my address?
How to cancel my membership? And when is the deadline to cancel my membership before my next shipment?